Caring Companions Referral Agency – Privacy Policy
Effective date: 10/31/2026
Caring Companions Referral Agency is operated by MTK Group, 27075 Cabot Road, Suite 106, Laguna Hills, CA 92653. This policy explains how we collect, use, and protect information when you visit caringcompanionsra.com, contact us, or use our referral services.
Information we collect
- Contact details you provide: name, phone number, email, and mailing address.
- Information about care needs you choose to share so we can refer suitable caregivers (for example, schedule, location, and type of help needed).
- Appointment details when you book a consultation or assessment.
- Basic website data such as browser type, pages visited, and approximate location, collected through cookies and similar tools.
How we use information
- To respond to inquiries and schedule assessments.
- To match families with independent caregivers and coordinate referrals.
- To send appointment confirmations, reminders, and service updates by email or text message.
- To send occasional information about our services, if you agree. You can opt out at any time.
- To operate, secure, and improve our website.
Text messaging
If you provide your mobile number and consent to receive text messages, we use it to send appointment reminders, service updates, and responses to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us deliver messages (such as our messaging platform), solely to provide the service.
How we share information
We do not sell or rent your personal information. We share information only:
- With caregivers you are being referred to, limited to what is needed to arrange care, and only with your permission.
- With service providers who help us run our business (scheduling, email, messaging, website hosting), under confidentiality obligations.
- When required by law or to protect someone’s safety.
Data security and retention
We use reasonable administrative and technical safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices and California rights
- Opt out of texts by replying STOP, and of emails using the unsubscribe link.
- Ask to see, correct, or delete the personal information we hold about you by contacting us below.
- California residents may request information about our disclosures of personal information to third parties for their direct-marketing purposes. We do not make such disclosures.
- Do Not Track: our website does not currently respond to browser “Do Not Track” signals.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy. The effective date above shows when it was last changed; material changes will be posted on this page.
Contact us
Caring Companions Referral Agency, 27075 Cabot Road, Suite 106, Laguna Hills, CA 92653 · (949) 755-4138 · info@onlinecaring.com
